Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Subscribe to our newsletter
• Request information about our services
• Engage with us through email or phone

The personal information we collect may include:

• First name and last name
• Email address
• Phone number
• Company name and position
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of your visit

3. How We Use Your Information

We use the information we collect or receive to:

• Respond to your enquiries and provide customer support
• Send you information about our services
• Process and fulfil service requests
• Improve our website and services
• Analyse website usage and trends
• Comply with legal obligations and regulatory requirements
• Prevent fraudulent transactions and protect against criminal activity
• Send you marketing communications (with your consent)

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data on the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to fulfil our contractual obligations to you
• Legal Obligation: When we need to comply with UK legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights don't override these interests

5. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose your information where required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or transfer of company assets

We do not sell your personal data to third parties.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymise it.

7. Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request restriction of processing your personal data
• Right to Data Portability: You can request transfer of your data to another organisation
• Right to Object: You can object to processing of your personal data
• Rights Related to Automated Decision Making: You have rights regarding automated decision-making and profiling

To exercise any of these rights, please contact us using the information provided below.

8. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more information about our use of cookies, please see our Cookie Policy.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure that appropriate safeguards are in place to protect your personal data in accordance with UK data protection law.

12. Contact Us

If you have questions or comments about this Privacy Policy, or wish to exercise your data protection rights, please contact us:

13. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):